Help & Support

Here you’ll find a collection of resources to help you navigate issues related to ULEZ compliance, TfL’s processes, and enforcement actions. Whether you’re challenging an unfair charge or looking for advice, these tools are here to support you.

Official Contacts

TfL Complaints Process
LGO Complaints
ICO Complaints

Templates & Guides

Downloadable templates for:
Submitting a TfL complaint
Writing to the Ombudsman
Responding to CDER enforcement actions

Legal & Advocacy Support

Financial Ombudsman Service
Information Commissioner’s Office
Citizens Advice Bureau

Frequently Asked Questions (FAQs)

How do I check my ULEZ compliance?
What do I do if I receive an incorrect charge?
Who can witness my statutory declaration forms?